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Items

Standard

                                      Appearance

Pale yellow fine powder

                                      Odor
                                          Odorless

                                      Identification
                                          IR spectrum

                                      Assay(HPLC)
                                          98.00%min

                                      Loss on   Drying
                                          1.00% max

                                      Ash
                                          0.2% max

                                      Melting   point
                                          297-298℃

                                      Heavy Metal
                                          10ppm max

                                      Arsenic
                                          2ppm max

                                      Lead
                                          3ppm max

                                      Cadmium
                                          1ppm max

                                      Mercury
                                          0.1ppm max

                                      Total Plate   Count
                                          1000cfu/g   max

                                      Yeast ＆ Mold
                                          100cfu/g max

                                      E.coli
                                          Negative

                                      Salmonella
                                          Negative

                                      Staphylococcus   Aureus
                                          Negative



                                                                                                                                                            FQA:
Q1 Can i get some samples
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A1 Yes, we can supply the free sample, but the shipping cost be paid by our customers.
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q2 How to start orders or make payments
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A2 Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, L/C or Paypal or Escrow(Alibaba).
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q3 How to confirm the Product Quality before placing orders
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A3 You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q4 What's your MOQ
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A4 Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q5 How about delivery leadtime
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A5 Delivery lead time: About 3-5 days after payment confirmed. (Chinese holiday not included)
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q6 Is there a discount
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A6 Different quantity has different discount.
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q7 How do you treat quality complaint
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A7 First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Q8 How to contact us
                                                                                                                                                                                                                                                                                                                                                                                                                                                            A8 You can chat with us by Trademanager,MSN&Skype Online.
                                                                                                                                                                                                                                                                                                                                                                                                                                                              You can choose your interested products and send inquiry to us.
                                                                                                                                                                                                                                                                                                                                                                                                                                                              You can dial our telephone directly or send Email to us., you will get our reply.

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